2024 Webinar: Mastering QAPI
Tuesday, October 08, 2024, 1:00 PM - 2:00 PM CDT
Category: Webinar
2024 Webinar: Mastering QAPITuesday, October 8, 2024 | 1:00 PM - 2:00 PM | ZoomMissed our Spring Conference? No worries! Join us for the popular Mastering QAPI session, now available as a webinar.
*Please note: A recording of this session is NOT included in the registration fee.* Session Description: Navigating the intricate maze of Quality Assurance, Performance Improvement (QAPI) can feel daunting for many nursing home administrators. The complexities, the bulky guidelines, the challenge of where and how to commence, it often leaves even the most seasoned professionals overwhelmed. But what if there was a way to simplify it all?
Objectives:
Presenter: Ralph Peterson, CEO of QAPI Land Ralph Peterson is a senior care advocate, strategic leadership consultant, and process engineer. Ralph has spoken and worked with senior care organization large and small in the United States and Canada. He has the unique ability to help leadership teams work together to focus on resident experience, customer engagement, and employee satisfaction. In addition to his expertise in leadership and employee satisfaction, Ralph is also the CEO of QAPI LAND, a business solutions company that uses QAPI (quality assurance and performance improvement) strategies to help senior care organizations achieve the highest quality outcomes for their residents, families, employees, and stakeholders. He is also a former U.S. Marine and proud new grandfather.
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