Webinar: Building Relationships and Staff Retention - How They Go Together

Presenter: Carmen Bowen | Tuesday March 29, 2022 | 1:00 - 2:00 PM

Description:
Relationship is considered the fundamental building block to transforming institutional culture.  Only in relationship can there be individualized care - which is required by regulation - yet too often institutional practices promote generic care. Research reveals, and we know intuitively, relationships result in many positive outcomes including team members wanting to work in a less stressed, non-institutional culture. Learn the simple, no cost, very meaningful culture change practices that build relationship and result in even better regulatory compliance, better work life for those who work there let alone better life for those who live there.

Objectives:
Participants will be able to list the no cost culture change practices that improve relationships.
Participants will be able to describe how building relationships improves regulatory compliance and satisfaction for all.
Participants will be able to name at least one practice they will take back to their team to build relationship.

About the Presenter:
Carmen Bowman is a consultant, trainer, author and owner of Edu-Catering: Catering Education for Compliance and Culture Changeturning her former role of regulator into educator.  Carmen was a Colorado state surveyor, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course. As a contractor to CMS, Carmen co-developed the original Artifacts of Culture Change measurement tool and now subsequent Artifacts 2.0, authored the background papers for and facilitated both Creating Home national symposiums. She has a Master's degree in Healthcare Systems, a Bachelor's in Social Work and German, is a Certified Eden Associate and Eden Mentor, Certified Validation Worker, Group Practitioner and Presenter.  Carmen co-founded the Colorado Culture Change Coalition, with Action Pact has authored eight culture change workbooks and hosts the monthly webinar Conversations of Culture Change with Carmen over a decade. Carmen is Co-Editor of the international journal Activities, Adaptations and Aging and loves to encourage whole communities to move away from focusing on the traditional, institutional medical care we give to instead focusing on real life, normal life, actually the life people are living (where we only work).

Click to Register

Each connection is eligible for up to 6 individuals to receive continuing education credits. Must complete webinar and take surveys for full 1.0 CEU credit.

This educational event has been approved for up to 1.0 continuing education hours in the core of Administration for Licensed Adult Care Home Administrators, Adult Care Home Operators and Dietitians by the Kansas Department of Aging and Disability Services. Health Occupations and Credentialing approved provider number (LTS A0009).

LeadingAge Kansas is approved as a provider of continuing nursing education by the Kansas State Board of Nursing. This course offering is approved for 1.0 contact hours applicable for APRN, RN, LPN or LMHT relicensure. Kansas State Board of Nursing provider number: LT0102-1116.

*Continuing education hours are subject to change. 
*Dates and Times are subject to change.

Please note:  Participants are paying for one connection we suggest getting as many people around a computer as you can to view the webinars. If you log in with more than one connection you will be billed for additional connections. If you have questions about this, you can contact Nicole at [email protected]