2026 Webinar:
The Denial "Playbook" & Appeal Strategy

July 23, 2026 | 1:00 PM - 2:00 PM | Zoom

Description:
The focus of this session is how to recover revenue after receiving a denial from a payer, guiding participants through a structured approach to appeals. It begins with root cause analysis, emphasizing the importance of correctly categorizing denials as either technical or clinical to determine the appropriate response. From there, it addresses the urgency of the timely filing clock, with specific attention to Kansas deadlines for submitting appeals. The session then explores how to craft a strong, evidence-based appeal letter that clearly supports the claim and improves the likelihood of reversal. Finally, it outlines the progression of Level 1 through Level 3 appeals, helping attendees understand when continued pursuit is worthwhile and when it may be more strategic to stop chasing a claim.
Objectives:
-- Categorize denials using standard ANSI reason codes to identify facility-wide trends.
-- Draft a clinical appeal letter that successfully disputes a "Medical Necessity" denial. 
-- Create an "Appeal Calendar" to track deadlines and prevent lost revenue du to administrative oversite.

Presented by:

Presenter:
Harrison Cobb is the Chief Operating Officer at MCA Medical Billing Solutions, L.L.C, where he focuses on building strong teams, improving operations, and helping healthcare organizations thrive.
A graduate of Olathe Northwest High School (Class of 2008), Harrison went on to earn his Bachelor’s Degree in Criminal Justice & Legal Studies from Missouri Western State University in 2013. He later completed his MBA at Baker University in 2015. Outside of his professional work, Harrison is a devoted husband and father of two beautiful children, along with the family dog who keeps everyone on their toes. He enjoys serving the church, writing, reading, and coaching baseball. Whether in business, faith, or family, Harrison brings dedication, integrity, and a passion for helping others grow.

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Continuing Education
This educational event has been approved for up to 1.0 continuing education hours in the core of Administration for Licensed Adult Care Home Administrators, Adult Care Home Operators and Dietitians by the Kansas Department of Aging and Disability Services. Health Occupations and Credentialing approved provider number (LTS A0009).

LeadingAge Kansas is approved as a provider of continuing nursing education by the Kansas State Board of Nursing. This course offering is approved for 1.0 contact hours applicable for APRN, RN or LPN relicensure. Kansas State Board of Nursing provider number: LT0102-1116.

*Continuing education hours are subject to change.
*Dates and Times are subject to change.
 

• Five or more business days prior to the event start, a 50% refund will be issued. 
• Four or fewer business days prior to the event start, no refund will be issued.