2025 Hands-On Caregiver Virtual Micro-Conference 

November 13, 2025 | Zoom

Morning Session: 8:00 AM - 12:15 PM

Afternoon Session: 1:00 - 5:15 PM

Back this year, in a newly virtual format, is our Hands-On Caregiver Conference! We are so excited to provide this education opportunity with your direct caregivers in mind! 

Register Your Team Here

Registration

Individual Registration: $25

Building Registration (encouraged for groups of 12 or more attendees): $300

Non-Member: $50/person or $600/building

Morning & Afternoon Session Options

• We encourage buildings to register multiple caregivers to attend. One way to send many caregivers through includes sending a group in the morning and a group to the afternoon.
• Registrants are encouraged to attend either the morning or afternoon session entirely. It is not encouraged to attend some sessions in the morning and others in the afternoon. 

Agenda

November 13, 2025

8:00-8:15 or 1:00-1:15 | Welcome & Housekeeping

8:15-9:30 or 1:15-2:30 | Communication Strategies Across the Stages of Dementia | Hollie Lowe, MA, LPC, NCC, James L. West Center for Dementia Care

This program provides practical guidance on how to effectively communicate with individuals living with dementia at various stages of the disease. Participants learn how dementia impacts understanding, expression, and behavior, and explore tailored approaches to foster connection, reduce frustration, and enhance quality of life. The session covers verbal and non-verbal techniques, active listening, and environmental adjustments, with an emphasis on empathy, respect, and maintaining dignity throughout the progression of the illness.

9:30-9:40 or 2:30-2:40 | Break

9:40-10:20 or 2:40-3:20 | You Noticed, You Spoke Up, You Documented It: How Caregiver Documentation Impacts Lives and Outcomes | Treva Greaser, BSN, RN, CRRN, C-NE, LNHA, Treva Greaser Consulting

It started with something small. A favorite breakfast untouched. A little more confusion in the morning routine. You noticed — because you know the person. You spoke up and took time to document it. That information helped the team take action before things got worse.
This 40-minute session will show how your everyday observations — when clearly communicated and promptly documented — support person-centered care, reflect the real needs of those you care for, and strengthen the team’s results. Your documentation also plays a key role in supporting accurate billing and helps the organization respond with confidence when records are reviewed.
What you notice — communicate and document — matters.

10:20-10:30 or 3:20-3:30 | Break

10:30-11:20 or 3:30-4:20 | Hospice 101: But I Don't Work in Hospice! | Amy Hensley, MSN, RN, Before the Casket

Think hospice doesn't apply to your role? No need to be nervous. Let's increase your comfort with the dying process, including knowing how to identify patients who may be appropriate for hospice referral, how to chart the changes and what to do when a patient dies.

11:20-12:00 or 4:20-5:00 | Leadership Lives Here: Making Your Influence Count | Karen Sturchio

Join Karen for an engaging presentation designed to empower Certified Nursing Assistants by exploring the impact of Emotional Intelligence (EI) and effective communication in their daily roles. Participants will learn practical strategies to lead with empathy, build stronger team relationships, and confidently influence positive outcomes in patient care.

12:00-12:15 or 5:00-5:15 | Closing & Housekeeping

Continuing Education
This educational event is not approved for CE Credits for Administrators, Nurses, or otherwise. A Certificate of Completion will be provided to participants who complete an entire morning or afternoon session.

*Dates and Times are subject to change.

Registration Policy
Registration for the 2025 Hands-On Caregiver Virtual Conference includes digital handouts and tools for each of the sessions, connection(s) to the live conference (one connection per individual and one or multiple connections for buildings), and a Certificate of Attendance for each completed attendee. A recording of this conference is NOT included in the registration fee. 

Cancellation Policies
Substitutions for events are always welcome. These individuals can be anyone employed on your campus, board members, resident family members, or residents. Substitutes must be made for the whole event.

If the event is livestreamed, in-person registrations can be switched to livestream by contacting [email protected] no later than one hour prior to the start of the event. In the event that a substitution or change to livestream is not possible, requests for refunds must be made in writing to [email protected]