2026 Webinar:
A Balanced Plate: Cost, Choice, and Experience In Dining Services

July 21, 2026 | 1:00 PM - 2:00 PM | Zoom

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Description:
Dining Services spend is influenced by far more than food cost alone. This session will explore the key drivers of PPD, labor, resident choice, and hospitality expectations while providing practical insight into the operational realities behind dining performance. Participants will learn how to evaluate costs within the context of resident experience, service expectations, and long-term financial sustainability.
Objectives
-- Understand the primary drivers of Dining Services spend, including PPD, menu cost, labor, and resident choices.
-- Identify operational factors that impact financial performance, including forecasting, labor scalability, and hospitality-driven service models.
-- Apply strategies to balance resident experience, operational efficiency, and financial stewardship.
Presented By:

Presenter:
Tim Geraghty leads the development and implementation of standardized operating frameworks, performance metrics, and innovative service delivery models that drive consistency, accountability, and measurable results across diverse healthcare environments. He is particularly focused on elevating food and hospitality as a strategic differentiator—enhancing the overall patient and guest experience while supporting clinical nutrition practices and contributing to improved patient outcomes. His work emphasizes building flexible, high-performing systems that integrate operational excellence with clinical alignment, scale effectively, foster innovation, and adapt to the evolving expectations of patients, caregivers, and healthcare partners.

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